Job Description:
We are looking for a Supervisor to oversee retail operations, lead a team, and ensure excellent customer service in a fast-paced hardware store environment. This role requires leadership experience and the ability to handle physical tasks while maintaining smooth store operations.
Key Responsibilities:
-
Lead and supervise retail team members
-
Resolve customer service issues and ensure satisfaction
-
Operate POS systems and manage inventory software
-
Handle restocking, lifting, and physical tasks
-
Maintain a productive and supportive team environment
Requirements:
-
Retail supervisory experience, preferably in hardware
-
Strong leadership and communication skills
-
Customer service and conflict resolution abilities
-
Proficient in POS, inventory software, and computer basics
-
Physically capable of stocking and standing for long periods
