About the Role
GAIA Inc. is seeking a self-starter to join their Operations Department as Duty Manager. Reporting to the Operations Manager, you will help ensure a positive experience for all airport users. You’ll play a key role in coordinating airport operations, maintaining standards, liaising with stakeholders, and assisting in emergency responses.
Key Responsibilities
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Plan and coordinate staff schedules for terminal services
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Supervise the airport taxi operation and resolve disputes
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Compile reports and data for the Operations Department
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Conduct guided airport tours
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Assist in emergency response to aircraft and environmental incidents
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Respond to public complaints and feedback
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Contribute to planning and policy implementation within the operations team
What You’ll Need
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A degree in Management or a related discipline
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At least 3 years of management experience in operations, customer service, or aviation
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Knowledge of airport operating standards
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Proficiency in Microsoft Office
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Valid manual light goods driver’s license
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Willingness to work shifts, weekends, and public holidays
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Ability to stand and walk for extended periods
Key Competencies
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Efficiency Orientation
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Leadership & Negotiation
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Change Management
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Analytical & Problem Solving
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Relationship & Self-Management
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Service Orientation
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Teamwork
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Technology Savvy
Apply today and be part of a dedicated team committed to delivering a world-class airport experience in Barbados.
