Job Summary
The Operations Manager is responsible for overseeing workshop efficiency, streamlining processes, managing inventory and purchasing, and controlling budgets. This role ensures smooth, cost-effective operations and accurate job documentation across the organization.
Key Responsibilities
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Manage customer relationships: Handle bookings, set expectations, and guide clients using technical team feedback
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Formulate strategic and operational objectives: Ensure efficient job completion and organizational alignment
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Improve operational management systems: Develop and refine processes and best practices
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Purchase workshop materials: Plan and coordinate inventory restocks
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Manage budgets and forecasts: Based on guidelines set by the CEO
Qualifications and Experience
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Bachelor’s degree in Management or a similar field
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Valid Light Goods Vehicle (LGV) Driver’s License
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Knowledge of the automotive industry (considered an asset)
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Strong analytical approach to tasks
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Proficient in time management, with the ability to handle multiple tasks and meet deadlines
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Hands-on approach to operations and leadership
